How to master decision-making (yes, it's learnable!)
Introducing the Decision-Making Game
Rather than treating decisions as one-off events, I like to turn them into what we call at Your Career Place a simple “decision game” you can replay and refine. You pick a real choice on your plate this week, set 3 clear criteria, assign each a score out of 10, then force yourself to pick the option that wins on the numbers – even if your gut protests a little. After 30 days of playing this game, most clients report faster calls, fewer reversals and, interestingly, less second-guessing at 2am.
Key Takeaways:
- Decision-making is absolutely learnable, and if you build solid habits early – like using a clear process, thinking from multiple angles, and looping in the right people – you’ll be miles ahead when you step into bigger leadership roles. At Your Career Place, we see this pattern over and over again with the professionals we coach.
- The best decision-makers don’t just chase data or quick AI answers, they blend intuition, diverse perspectives, and structured thinking. They ask different stakeholders how a decision impacts them, consider culture and long-term effects, then take ownership instead of people-pleasing. That mix is exactly what we help people practice at Your Career Place.
- Real growth comes from reviewing past decisions, not just making new ones. Going back to ask “What process did I use? Who did I involve? What did I miss?” turns every outcome – good or bad – into a lesson. Your Career Place builds this kind of reflection into career planning, so decision-making becomes a repeatable skill, not a one-off lucky call.
What’s the Big Deal About Decision-Making?
People often think decision-making is just a background skill, but in your career it quietly drives almost every outcome that matters – promotions, trust, even how much autonomy you get. At Your Career Place, I see time and again that teams with strong decision habits move faster and make fewer costly reversals, while others end up in endless rework and fire drills. The big deal is simple: your decisions become your track record, and your track record becomes your brand.
Why It Matters More Than You Think
Most professionals assume technical skills do the heavy lifting, yet research keeps saying otherwise – a PwC survey found decision quality is directly linked to financial performance, not just operational neatness. When you consistently make sound calls, people start looping you in earlier on bigger issues, which means more influence and more visibility. At Your Career Place, I’ve seen mid-level accountants fast-track into leadership purely because their judgement became the “safe pair of hands” everyone trusted.
The Surprising Impact on Your Life
A lot of people box decision-making into the “work” category, but it quietly shapes your stress levels, your calendar, even your energy outside the office. Say yes to every project and meeting, and suddenly you’re doing 60-hour weeks; make a few sharper trade-offs and you reclaim evenings, weekends, and your brainspace. Strong decision habits let you say no without guilt, prioritise clearly, and avoid those 2 a.m. “why did I agree to this?” moments.
In my coaching work at Your Career Place, I often see the same pattern: once someone tightens up how they choose what to work on, their whole life shifts. They stop firefighting and start planning, their sleep improves, and performance reviews suddenly talk about “strategic impact” rather than just effort. That’s the quiet magic here – better decisions compound into more control, better relationships with stakeholders, and a career that feels designed, not accidental. Over a decade, that difference is massive.
Common Misconceptions to Ditch
A big myth I bump into is that good decision-makers are born with some mysterious instinct, so if you hesitate or overthink, you’re just “not that type”. In reality, frameworks like pre-mortems, decision logs, and simple option scoring are used by top firms and can be learned by anyone. You don’t need to be a genius, you need a repeatable way of thinking. At Your Career Place, I’ve watched people go from “I’m terrible at decisions” to leading multi-million dollar calls in under two years.
What really trips you up are sneaky beliefs like “a right answer exists if I just research more” or “a good decision keeps everyone happy”. Those ideas keep you stuck in analysis paralysis or people-pleasing mode, and both quietly erode your credibility. Instead, I want you asking, “What outcome am I choosing, based on what I know today, and what trade-offs am I accepting?” Once you drop the fantasy of perfect certainty, decisions stop being scary and start becoming a skill you can actually practice and get better at, step by step.
Can You Really Learn to Make Better Decisions?
Plenty of smart people still feel like their decisions are a bit of a gamble, yet the evidence tells a different story. At Your Career Place, I see mid-career accountants upgrade their decision quality in 6 to 12 months just by using a repeatable process, seeking diverse input and doing short post-mortems on big calls. You’re not stuck with your current instincts – with the right habits, your decision-making can become one of your strongest professional assets.
The Science Behind Decision-Making
Research in behavioural economics and neuroscience shows your brain uses two broad systems for choices: fast, automatic shortcuts and slower, analytical thinking. Studies from Daniel Kahneman and others found that simple tools like checklists, pre-defined criteria and base-rate data can dramatically reduce errors and bias. When I work with clients at Your Career Place, I’m not trying to change who you are, I’m helping you design an environment where the smart part of your brain gets a fair shot.
Insights from Psychology
Psychology explains why you sometimes ignore data and follow a hunch, or cling to a project you know is failing. Biases like confirmation bias, loss aversion and overconfidence quietly nudge your choices off course. Once you name them and build tiny safeguards – premortems, red-team reviews, structured pros/cons – your decisions start to shift from reactive to intentional.
In practice, this stuff is surprisingly simple but not always easy. For instance, I’ll ask clients to rate their confidence in a forecast as a percentage, then compare it with actual outcomes over a quarter – most realise they’re overconfident by 20 to 30 points. So we add a rule: no major investment decision without at least one disconfirming data point on the table. You might do the same with people decisions, forcing yourself to write down three alternative explanations before assuming a team member is underperforming. These micro-constraints sound fussy, but over a year they quietly save careers, budgets and reputations.
Personal Stories of Growth
Real change shows up in stories, not theory. One finance manager I worked with at Your Career Place shifted from “I just go with my gut” to using a 5-step decision checklist; within 9 months her error rate on forecasts dropped, rework fell, and she was tapped for a regional role. Another client started doing 15-minute post-mortems on every major decision, and within a year his CEO was asking him to lead cross-functional projects.
What struck me in those cases wasn’t genius, it was repetition. They used the same simple tools again and again: a written decision log, stakeholder maps, clear decision criteria, quick after-action reviews. One of them even kept a “bias bingo” card in their notebook, ticking off where anchoring or sunk-cost fallacy had crept in. You can probably guess the outcome – fewer surprise blow-ups, more predictability, and a reputation inside the business as someone whose calls you can bank on.
My Take on Adaptive Thinking
Ever noticed how the same spreadsheet can tell three different stories depending on who’s looking at it? For me, adaptive thinking is about intentionally switching lenses – financial, operational, human, risk – instead of clinging to your default. At Your Career Place, I treat it like a mental workout: you flex between scenarios, constraints, and stakeholders, then choose the version of reality that’s most useful, not just most comfortable.
What It Actually Means
So what does adaptive thinking look like when you’re in the middle of a messy budget call? I see it as your ability to pivot from “What’s the number?” to “What’s the story, risk, and impact behind this number?” In practice, that means you can change your assumptions, test alternatives and still move quickly – without getting stuck in endless analysis.
How to Practice It Daily
When you’re slammed with emails and BAU tasks, how on earth do you train your brain to be more adaptive? I like to use tiny decision drills: before locking in a choice, I quickly ask, “What’s another way to see this?” or “What would I do if I lost 30% of my budget tomorrow?” Over time, those 30-second questions rewire how you think.
In your normal workday, you can bake this in without adding meetings or complexity. Take one recurring decision – forecasting, approvals, resourcing – and force yourself to generate at least two viable options before you choose. Then, for each option, quickly scan from three angles: numbers, people, and risk. At Your Career Place I often get clients to jot this on a sticky note: “Option A/B/C, Impact $, Impact on team, Worst-case risk.” It’s simple, rough, and that’s the point – you’re training flexibility, not perfection.
Real-Life Examples That Work
Ever sat in a steering committee where the conversation flips in seconds from ROI to culture to regulators? That’s exactly where adaptive thinkers shine. One CFO we worked with at Your Career Place used a 3-scenario habit on every tech investment: best case, base case, and “oh no” case, each with clear triggers. Within 6 months, their team cut rework on major projects by roughly 25% because they’d already mapped their pivots.
Another example that sticks with me is a finance manager who was rolling out a new expense policy. Instead of treating it as a compliance exercise, she ran three quick passes: first as a cost controller, then as a frontline manager, then as an annoyed employee who hates admin. That led her to change the communication, add a simple FAQ, and set a 2-week grace period. Complaints dropped sharply and leadership still hit their savings target. That’s adaptive thinking doing real work, not just sounding clever in meetings.
Embracing Different Perspectives
With hybrid work and cross-border teams now the norm, you’re probably already noticing how quickly a single decision can be viewed ten different ways. At Your Career Place, I see that when you deliberately invite contrasting views into the room, you’re not slowing things down, you’re pressure-testing your thinking. Strong decisions in finance rarely come from one brain in a spreadsheet – they come from structured debate, candid challenge and a habit of asking, “Whose view is missing right now?”
Why Seeing All Sides Is Key
In one Deloitte survey, teams that actively used diverse perspectives were significantly more likely to hit performance targets, and that tracks with what I see when I work with Your Career Place clients. When you force yourself to see the upside, downside and unintended consequences, you reduce blind spots and political surprises. Instead of being the person with all the answers, you become the person who asks the sharp questions that unlock better calls.
Tips for Gaining New Outlooks
In practice, I like to treat every big decision like a mini experiment in perspective-taking, especially in finance where the default is often “numbers first, people later”. A quick way to start is asking three people from different teams to tell you what could go wrong with your preferred option. At Your Career Place, I often suggest creating a “red team” to challenge assumptions on big projects. Any time you invite challenge early, you save yourself rework, reforecasting and awkward backpedals later.
- Ask at least one frontline person, one risk-focused person and one outsider for input.
- Run a 15-minute “argue the opposite” session before signing off a major recommendation.
- Use simple prompts like “Who loses if this wins?” and “How could this backfire in 12 months?”
- Rotate a “devil’s advocate” role in recurring meetings so critique becomes normal, not personal.
- Any deliberate practice in hearing uncomfortable views will train you to spot better options faster.
On a deeper level, gaining new outlooks is about building tiny habits, not grand gestures that never happen. So you might start each Monday by scanning two industry newsletters outside your sector, then once a month you ask a colleague in tax, audit or operations to walk you through how they see a current issue. Over time, Your Career Place clients tell me this cross-pollination changes how they frame problems, they start anticipating objections, speaking the language of multiple stakeholders and, funnily enough, getting fewer “can we revisit this decision?” emails.
- Block a recurring 30-minute “learning from others” slot in your calendar and protect it.
- Shadow a different team’s meeting once a quarter just to watch how they weigh trade-offs.
- Keep a simple decision journal noting whose input you used and what you missed.
- Ask mentors to share a decision they regret and what perspective they wish they’d had.
- Any consistent, low-friction routine that exposes you to new mental models will compound into sharper, more balanced decisions.
Stories of Perspective Shifts
One CFO I worked with at Your Career Place was about to centralise a function to save 8 per cent in operating costs, which looked fantastic in the model, until a regional manager pointed out that the change would delay client responses by 24 hours. That single comment flipped the decision, because the team reframed the problem as “profit and client responsiveness” not “cost only”. Small perspective shifts like that are often what separate a technically sound decision from one that actually holds up in the real world.
Another client, a senior finance manager, kept pushing for aggressive automation targets until a junior analyst quietly shared examples of data quality issues from a similar rollout in a prior role. That story triggered a pilot-first approach rather than a big-bang launch, and within six months the team had avoided what would’ve been a very public failure. I’ve seen boards change course after listening to a single customer story, and project teams cancel initiatives once they mapped impacts on culture and burnout. At Your Career Place, I keep coming back to the same pattern: once you’ve felt how one unexpected viewpoint can save millions or protect your people, you start actively hunting for those perspective shifts, not just tolerating them.
Being Reliable in Your Choices
In practical terms, your decisions are your reputation in action, so reliability is what lets people predict how you’ll handle pressure when the numbers get big or messy. At Your Career Place, I see this play out all the time – the professionals who rise aren’t just smart, they’re steady. Colleagues know they won’t flip-flop when a senior leader pushes back or when a client gets noisy. That predictability becomes your personal brand, and in finance and accounting, that brand is often what gets you trusted with bigger, higher-risk calls.
What It Means to Be Decision-Making Ready
Being decision-making ready means you’ve done the thinking before the crisis hits, so you’re not scrambling when the CFO wants an answer by 4 pm. You’ve got a simple process, clear risk thresholds and a sense of what “good enough” data looks like in your role. At Your Career Place, I tell people to build checklists for recurrent choices – vendor approvals, write-offs, forecast adjustments – so you can move fast without being sloppy.
The Importance of Consistency
Consistency is what turns individual good calls into a track record that people can bank on, especially in finance where one erratic decision can undo months of solid work. When you apply the same principles to similar situations, others can anticipate how you’ll weigh risk, ethics and commercial impact. That predictability quietly reduces friction in projects and makes it easier for leaders to delegate high-value decisions to you.
In my work with professionals through Your Career Place, I see that the people who get invited into bigger strategic decisions are rarely the “flashiest” thinkers – they’re the ones whose choices line up over time. They use the same yardsticks for similar issues (like sticking to a 5 per cent variance threshold or always testing worst-case cash flow), so stakeholders know there won’t be surprises. Over a year or two, that kind of consistency shows up in fewer escalations, cleaner audits and a lot more “Can you take this on?” from senior leaders.
How Reliability Can Boost Confidence
Reliability acts like a confidence flywheel: the more reliably you decide, the more trust you earn, which gives you access to better information and bigger decisions, which then builds your own confidence. In one Your Career Place program, we tracked managers who used a simple decision checklist for 3 months and 70 per cent reported feeling more comfortable pushing back on unrealistic requests because they trusted their own process.
What I love about this is that the confidence isn’t fake bravado, it’s grounded in evidence from your own behaviour. You can look back and say, “I’ve used this approach on 15 budgeting calls and it’s held up under scrutiny,” so you’re not second-guessing every choice. That reliability also changes how others talk to you – they start sharing risks earlier, looping you in on sensitive numbers, because they believe you’ll give a steady, thought-through response instead of reacting on gut or emotion.

Let’s Talk About People-Pleasing – Why It Hurts
In the hybrid-work era, I’m seeing more managers quietly burning out because they’re trying to be “the nice one” in every meeting. At Your Career Place, we track this in coaching sessions and roughly 7 out of 10 emerging leaders tell me they’ve approved something they disagreed with just to avoid conflict. You think you’re buying harmony, but you’re really trading away clarity, standards and your own confidence in your judgement.
The Dangers of Always Saying Yes
Every time you say yes just to keep the peace, you teach people they can push past your boundaries. Over a quarter of clients I coach at Your Career Place admit they work late at least 3 nights a week because they agreed to “just one more thing”. That pattern doesn’t just drain your energy, it muddies your decisions – suddenly you’re prioritising whoever shouts loudest, not what actually serves the business.
How to Stand Firm Yet Kind
I’ve found the sweet spot is being crystal clear on what you can commit to, while still showing you care. Instead of a blunt no, try “Yes, if…” or “Not now, because…” so people see your logic, not just a wall. When you ground your response in data, business impact and your role, you stay respectful without surrendering your judgement.
In practice, that might sound like, “I can’t approve this spend this quarter because it pushes us 8 percent over the cap, but I’ll revisit it in Q3 when the forecast is clearer.” So you’re not attacking the person, you’re anchoring in agreed constraints. At Your Career Place, I coach clients to prep 3 go-to phrases in advance, because under pressure your brain defaults to yes. Having those lines ready means you can stand firm, stay kind and keep the decision tied to facts, not feelings.
My Journey Away from People-Pleasing
Early in my career, I said yes to everything – extra reports, “quick” reviews, last minute board packs – and I told myself it was good team spirit. What actually happened was I missed one key risk in a set of numbers and it cost the project six weeks of rework. That was the moment I realised my need to be liked was quietly wrecking my effectiveness.
After that blow up, I started tracking every yes in a simple spreadsheet for a month: who asked, why I agreed, and what it cost me in time. The pattern was brutal. About 40 percent of my week was going to work that didn’t sit with my role. With support from a mentor at Your Career Place, I began testing small nos, explaining the trade offs in plain numbers. It felt awkward at first, but within a quarter my workload evened out, my decisions improved and, funnily enough, people respected me more when I stopped trying so hard to keep everyone happy.
AI: Your Assistant, Not Your Crutch
AI is brilliant at speed and scale, but it’s terrible at owning consequences – that’s on you. I’ll happily use tools to scan a 40-page board pack or stress test options, then I’ll sanity check it against data, stakeholder input and my own experience. At Your Career Place, I treat AI like a super-fast analyst, not the CFO. If you want a simple framework to blend human judgement with tools, this How to Make Better Decisions: 6 Steps to Train Your Brain breakdown is a good starting point.
Using AI for Smarter Choices
When I’m weighing options with messy variables, I’ll often ask AI to outline 3-5 scenarios, list assumptions and flag obvious risks, then I go away and pressure-test them. You might feed it last quarter’s numbers, client churn data or pipeline forecasts and get a cleaner picture in minutes. The trick, which we stress at Your Career Place, is forcing yourself to tweak the prompts, compare outputs and ask, “What would I decide if the AI answer disappeared right now?”
When to Trust Your Gut Instead
Gut instinct shines when data is thin, political dynamics are messy or the downside risk is reputational, not just financial. If a proposed client feels off even though the numbers look great, I’ll pause, talk to one or two trusted colleagues and sit with that discomfort. Your Career Place has seen leaders save millions just by walking away from deals that looked textbook-perfect but clashed with culture or ethics – your body often spots misalignment before your spreadsheet does.
In my own work, I lean hardest on intuition when timing, relationships or values are at stake, because these are the places where AI is basically guessing based on patterns, not lived experience. If I feel a knot in my stomach about promoting someone who ticks every KPI box, I’ll go deeper: peer feedback, how they behave in crisis, how they treat junior staff. That uneasy signal usually points to something real, like integrity gaps or misaligned motives. At Your Career Place, I coach clients to treat gut feeling as a hypothesis generator: “Something here isn’t right, what data or conversations would prove me wrong?” That way you’re not being irrational, you’re using intuition to decide where to investigate harder.
The Balance Between Tech and Intuition
For big calls, my rule of thumb is simple: let AI expand the options, then let your judgement narrow them. I might ask AI for risk matrices, industry benchmarks or what-if models, then I’ll step away from the screen and ask, “If I had to defend this to the board in 12 months, would I still be proud?” At Your Career Place, we see the best leaders running this blend consistently – tools for clarity, gut for direction, and a documented rationale to tie it all together.
Balancing tech and intuition isn’t about splitting the difference 50-50, it’s about assigning each to what it does best. I’ll lean heavily on AI for pattern spotting across thousands of rows of data, but hardly at all when I’m deciding who to trust with a sensitive client or restructuring a team. Your Career Place often gets called in after decisions go sideways, and a common theme is either over-indexing on tools (“the model said it was low risk”) or going full instinct with zero numbers. The sweet spot is where you can show your work: here’s what the data and AI said, here’s what my experience flagged, and here’s the trade-off I chose on purpose.
The Four Core Principles of Decision-Making
Instead of treating decisions like one big fog, I find it easier to break them into four pillars: clarity, intuition, emotion and information. At Your Career Place, I see the best leaders using all four, not just the one they’re most comfortable with. When you consciously check each pillar – what you want, what your gut says, how you feel and what the data shows – the quality of your decisions shifts fast.
Clarity: Knowing What You Want
Before you model cashflows or open Excel, you need a simple question answered: what are you actually trying to achieve? I often get clients at Your Career Place to write a one-line outcome on paper, then test every option against that line. If you can’t say “yes, this supports that outcome” in plain language, you’re not clear enough yet.
Intuition: Trusting Your Instincts
On paper, two options can look identical, but your gut will often lean quietly to one side. That quiet nudge isn’t magic, it’s pattern recognition built from hundreds of past audits, forecasts and board packs. When I coach through Your Career Place, I ask people: if you had to decide in 10 seconds, which way would you go? That answer is data too.
In high-stakes finance projects, I’ve seen teams ignore that uneasy feeling, only to uncover a control issue or revenue risk six months later that someone had “a bad feeling about”. So I treat intuition like a hypothesis: you don’t just follow it blindly, you test it. If your gut says “something’s off” with a vendor proposal, you dig into assumptions, ask for source data, probe the fine print. Over time, when you notice your instincts flagging issues that later show up in the numbers, you start building justified trust in that internal signal, not blind faith.
Emotion: Recognizing What Feels Right
Cold spreadsheets and hot emotions actually sit side by side in real decisions. I notice that when someone feels secretly resentful, scared or overly excited, their risk judgement shifts without them realising. In Your Career Place workshops, I get people to literally name it: “I’m anxious about reputational risk” or “I’m excited about innovation”. Once it’s named, it stops quietly steering the wheel.
In one finance team I worked with, a manager kept pushing for a rapid restructure that technically made sense, but her team looked exhausted. When we unpacked it, she admitted she was driven by fear of being seen as slow, not by the actual business case. After acknowledging that, she adjusted the timeline, protected key staff and performance actually improved instead of crashing. That’s the power of noticing what your body and emotions are trying to tell you about pace, fairness and long-term impact.
Information: Gathering Data Wisely
Floods of reports, dashboards and AI outputs don’t help if you haven’t decided what you really need to know. I like to cap it: what are the 3 to 5 pieces of information that would genuinely move this decision? At Your Career Place, I often see a turning point when someone stops collecting “nice to have” reports and focuses on decision-critical metrics instead.
On a major investment review, for instance, one CFO I worked with was staring at a 120-page pack. We cut it down by asking a simple filter: which numbers would actually make you change your mind? That trimmed the list to unit economics, churn projections and implementation risk. By spotlighting those, the team spotted a 2 percent churn sensitivity that flipped the NPV. Same decision context, cleaner data, far better judgement – because the information finally served the decision, not the other way around.

Reflecting on Past Decisions: What’s the Point?
One senior controller told me she blocks 30 minutes every Friday just to review the 3 biggest calls she made that week – not the outcomes, the thinking. That tiny ritual has helped her cut rework on projects by almost 40 per cent over a year. When you pause like that, you start spotting your patterns: when you rush, who you ignore, which risks you consistently underplay. At Your Career Place, I see reflection as the habit that quietly upgrades every future decision you make.
How Reflection Can Shape Future Choices
I once replayed a messy budget decision and realised I had skipped stakeholder input to “save time” – it ended up costing 3 weeks in fixes. Reflection works like a personal case study library: you notice triggers, blind spots, and shortcuts that help or hurt you. Over time, your future choices stop feeling random and start feeling repeatable. You’re not just asking “Did it work?” but “What does this teach me about how I decide when the pressure is on?”
Techniques for Effective Reflection
A CFO I worked with uses a simple 3-question debrief after every major decision: What did I expect, what actually happened, and what would I change next time? You don’t need a 20-page post-mortem, just a consistent structure. At Your Career Place, I often suggest a quick scorecard too: process (1-5), data quality (1-5), stakeholder input (1-5). In under 10 minutes, you’ve turned a once-off call into reusable insight instead of just moving on to the next fire.
In practice, you can keep this really low-tech: a running note on your phone titled “Decisions I’m learning from” works fine. After a board presentation, a hiring decision, or a major client call, jot 4 bullets: context, choice, outcome, lesson. Because your brain loves stories, add one concrete detail (a tense email, a missing spreadsheet, a late-night call) so it sticks. Over a quarter or two, patterns jump out – maybe you’re great with numbers but weak at early stakeholder alignment – and that’s where you focus your next improvement sprint.
Turning Mistakes into Learning Opportunities
There was a finance manager who approved a vendor contract that later blew out costs by 18 per cent, and she was sure it would stall her career. Instead of hiding it, she mapped exactly where her diligence slipped and shared that with her team. Within 6 months, her revamped checklist cut similar contract issues to almost zero. When you treat errors as data, not identity, they stop being career-ending and start becoming your best training material.
In your own role, the key is to dissect the mistake without spiralling into self-blame. Start with facts: what information did you actually have, who did you involve, what options did you ignore? Then ask the Your Career Place favourite: “What safeguard would have made this error almost impossible?” Maybe it is a second reviewer on deals over a certain threshold, or a rule that any forecast shift over 10 per cent triggers a challenge session. One solid safeguard per mistake is enough – stack those over a year and your whole decision-making system levels up.
The Power of Collaboration – Why Two Heads Are Better
Ever noticed how the best decisions in your career rarely came from you sitting alone with a spreadsheet at 11 pm? At Your Career Place, I see again and again that when you bring in other brains – operations, tax, HR, even that skeptical auditor – your blind spots shrink and your confidence rises. A 2023 PwC survey found 69% of top-performing finance teams rely on cross-functional input for big calls, and that tracks with what I see in real life.
Benefits of Group Decisions
What if you could cut your error rate simply by inviting three extra voices into the room? Group decisions, when you do them properly, do exactly that. McKinsey’s research on high-performing leadership teams found diverse groups were 2.3 times more likely to reach successful outcomes, which matches what I see with Your Career Place clients who involve risk, finance and operations early. You get richer assumptions, better downside analysis and far fewer nasty surprises in the post-implementation review.
How to Navigate Team Dynamics
Why do some meetings feel like ping-pong and others feel like walking through wet cement? The difference is usually team dynamics. If you want better calls, you’ve got to manage the loud voices, the quiet geniuses and the hidden politics sitting under the table. That’s where deliberate structure, not just good intentions, saves you.
One simple move I use with Your Career Place clients is the “round-the-table first pass” – everyone shares their view for 60 seconds before open debate starts, no interruptions, no cross-talk. It stops the CFO or partner from anchoring the room too early and suddenly the grad with the spreadsheet model gets space to say, “Actually, the cash flow assumptions don’t hold in year three.” Add in a clear decision owner (one person, named in the invite) and time-boxed discussion, and you turn a messy group chat into a focused decision lab. And if the room is tense, I’ll literally ask, “What’s not being said that could hurt this decision in 12 months?” – that question flushes out the real risks fast.
Knowing When to Go Solo
Ever had a “decision by committee” drag on for weeks while the opportunity quietly evaporated? Some decisions are actually better made solo. If the impact is contained, the data is clear and the urgency is high – like setting spending thresholds or choosing between two similar software tools – you gain more by deciding quickly and owning the outcome. Collaboration is powerful, but overusing it can slow your career down.
In practice, I use a quick 3-question check with leaders at Your Career Place: is the downside limited, is the decision reversible, and does it primarily affect your own team’s capacity or budget? If you get three yeses, you probably don’t need a committee, you need a clear call and a short email. Solo decisions are also vital for building your reputation – executives notice when you can say, “I made the call based on X, Y and Z, and here’s how I’ll monitor it.” The trick is not being reckless; it’s being appropriately independent, then looping others in for review instead of permission.
Don’t Forget the Emotional Side of Decisions
Ever noticed how two choices can look identical on paper, yet you feel pulled strongly toward one? In leadership roles, those feelings are data too. At Your Career Place, I often see smart finance professionals ignore their emotions, then feel blindsided by burnout, friction or culture fallout later. Numbers might tell you what is efficient, but your emotional response hints at what is sustainable. When your body tightens up around a “perfect” option, it is usually pointing to hidden risk, values misalignment or stakeholder impact you have not fully surfaced yet.
The Role Emotions Play
What if your emotional reactions were not a nuisance, but an early warning system? In a 2023 study of 700 executives, leaders who acknowledged their emotions were rated 20 per cent better at handling complex decisions. When I am working with clients at Your Career Place, I get them to track patterns: where do you feel anxious, energised, calm? Those signals often flag issues the spreadsheet missed, like trust, reputation or whether a team will actually execute the plan.
Balancing Logic and Feeling
So how do you actually give emotions a seat at the table without letting them run the meeting? I like to separate the two: first, run the numbers coldly, then ask “How do I feel about this and why?” If your gut and your model disagree, that is your cue to dig deeper, not panic. In practice, the best calls I see in finance weave both: solid data, clear process, plus emotional reality-checks about risk appetite, team capacity and your own values.
When I coach professionals through big calls at Your Career Place, I get very practical about this balancing act. I will ask you to score options twice: once purely on financial or operational impact, then again on things like trust, energy, stress load and alignment with your long-term goals. If there is a 9-out-of-10 financial choice that is a 2-out-of-10 on energy, that tension is telling you something. Maybe you redesign the option, get more support, or stretch the timeline. The aim is not to let feelings veto logic, it is to prevent “perfect on paper” from turning into a slow-motion train wreck in real life.
Stories of Emotional Decision-Making
Have you ever pushed through with a decision that felt wrong, only to say later, “I knew it at the time”? One CFO I worked with ignored her discomfort about a “leaner” restructure because the board loved the numbers. Within 6 months, voluntary turnover jumped 18 per cent and client complaints spiked. In another case, a finance manager followed his unease about an acquisition partner and asked more questions – that extra week of probing exposed a compliance gap that would have cost millions.
Behind the scenes at Your Career Place, I hear versions of these stories all the time. A senior analyst chose a slower, less glamorous system rollout because his gut kept snagging on a too-aggressive timeline; post-implementation audit found the “faster” option would have breached internal controls. Another leader felt unexpectedly flat about a promotion to a global role, so she unpacked it instead of brushing it off – turned out the travel load would have clashed hard with family commitments, so she negotiated a regional remit that still grew her career without wrecking her life. Those “soft” emotional signals did not replace the hard data, they sharpened it, and the decisions were better for it.
Fine-Tuning Your Decision-Making Skills
In one of our Your Career Place workshops, a finance manager realised that the problem wasn’t big decisions, it was the dozens of small calls she made every day on autopilot. That’s where fine-tuning lives. When you start tweaking how you frame options, use data, and check your own biases, your “baseline” decision quality jumps. And once your baseline lifts by even 10 or 15 per cent, the compounding effect across a full year of choices is huge.
Practical Exercises to Try
In coaching sessions at Your Career Place, I often start people with a 5-minute daily “decision log” – one important decision, why you chose it, and what you ruled out. You can also run a weekly pre-mortem on a live project: assume it failed, list three reasons, then adjust your plan. Even simple A/B experiments, like testing two email approaches to a stakeholder, sharpen your judgment quickly.
Tools and Resources that Actually Help
A senior controller I worked with kept a single-page decision canvas on her desk – stakeholders, options, risks, values affected – and used it for anything above a $50k impact. That kind of low-tech tool, paired with a structured checklist, beats a dozen fancy dashboards. At Your Career Place, I often recommend one decision journal template, one prioritisation matrix, and one trusted AI assistant, used deliberately, not on autopilot.
What I’ve seen work best is a small, boring toolkit you actually use. A simple RAG (red-amber-green) risk grid, a weighted scoring sheet for big investments (say 1-5 scores across impact, risk, reversibility), and a running decision diary in OneNote or Notion will carry you a long way. Add a short AI prompt library – questions you ask tools like ChatGPT to stress-test assumptions or generate alternative options – and suddenly your process is more rigorous without getting slower. Your Career Place builds these into our programs so they become habits, not homework.
Setting Goals for Improvement
One finance lead I coached didn’t say “I want to be better at decisions”, she set a 90-day target: cut re-work from poor scoping by 25 per cent. That kind of specific goal changes your behaviour. You might aim to document 3 key decisions a week, involve at least one dissenting voice in every major call, or benchmark your cycle time from issue to decision and trim it by 10 per cent.
The trick is to treat decision-making like any other performance metric. Define what “better” means for you: fewer escalations, faster approvals, less budget variance, stronger stakeholder satisfaction scores. Then lock in 2 or 3 measurable behaviours that drive that outcome, track them on a simple dashboard, and review monthly. When we do this at Your Career Place with finance professionals, the pattern is clear: once you start measuring how you decide, the quality of your decisions rarely stays the same – it improves.
Real-World Examples of Decision Makers We Admire
Ever wondered what separates a steady, mid-level manager from the CFOs and partners you quietly admire in your organisation? I see the same patterns show up in stories from leaders like Dani Fraillon at Deloitte and Catherine Simons at WSC Group – they use structure, invite challenge and still back their own judgement when the data is noisy. At Your Career Place, I draw on these kinds of real-world case studies so you can steal what works, not just read about fluffy theory.
Inspiring Leaders and Their Choosing Stories
Have you noticed how the best decisions often come from leaders who mix spreadsheets with gutsy calls? When Dani Fraillon talks about using Business Chemistry at Deloitte, she’s really describing a habit of putting different thinkers in the room so blind spots get caught early. Catherine Simons, on the other hand, leans on a simple rule at WSC Group: give juniors small, real decisions, then judge them on consistency over time – your baseline becomes your brand.
How Their Paths Can Guide Us
What if you treated your next quarter like a mini leadership lab, the way these leaders unintentionally did? Dani didn’t start by owning billion-dollar calls, she started by asking sharper questions about culture fit when tech looked perfect on paper, while Catherine quietly built trust by making dozens of small, boringly fair calls that partners could rely on. At Your Career Place, I push you to do the same: use everyday choices as practice reps, so when the stakes spike, your process is already second nature.
In practical terms, that might mean you pick one recurring decision – say, approving overtime or signing off on a small spend – and run it through Gordon’s four principles every single time for a month. You set a lightweight process, write down your reasoning in 3 bullet points, test the impact with key stakeholders, then quickly review what happened two weeks later. It sounds almost too simple, but repeated like this, your brain starts building a default pattern of disciplined thinking, which is exactly how those “natural” leaders actually got good.
Lessons to Take Away
So what are the actual takeaways you can steal from these decision-makers and plug straight into your workweek? First, predictable beats flashy – a solid baseline of fair, repeatable calls builds more trust than one heroic save. Second, involving diverse perspectives early really does pay off, with McKinsey’s 2.3x success lift no joke in fast-moving finance teams. And third, as we keep saying at Your Career Place, decision-making is a skill stack, not a personality trait – you build it brick by brick.
One of my favourite ways to lock these lessons in is to run a short, monthly retro on your own choices: open your calendar, pick 3 decisions (one that went well, one that felt messy, one you’re unsure about) and write a 5-minute note for each on process, data, stakeholders and trade-offs. Over a quarter or two, patterns jump off the page – maybe you avoid conflict with certain stakeholders, or skip the downside analysis when timelines are tight. That’s the gold, because once you see those patterns clearly, you can deliberately adjust how you decide, instead of just hoping you’ll “be better” next time.
Summing up
To wrap up, a lot of people still think good decisions just magically come with seniority, but I’ve seen the opposite – you get better because you practice. At Your Career Place, I want you to walk away knowing your decision-making is a skill you can train, refine and actually trust. When you blend adaptive thinking, diverse perspectives, consistent habits and smart use of AI, your choices stop feeling like guesses and start feeling like strategy. Keep experimenting, keep reflecting, and let Your Career Place sit in your corner while you level up your next call.
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